Terms of Use


1.1 The Website https://betterbrand.academy/ (hereinafter the “Website”) belongs to Emmanouil Kamprogiannis, a private company legally seated in Greece, 26 Sostratou Str., 11743, Neos Kosmos, Athens (hereinafter the “Company” or “We” or “BetterBrand Academy”). You can contact us via telephone at +30 210 901 82 88 and via e-mail at [email protected].The Company provides you with professional education through access to video lectures on demand.

1.2 By using the Website by any means, users (hereinafter “You”) accept these Terms of Use (hereinafter the “Terms”). We kindly request you to read these Terms carefully. The Terms constitute a legally binding agreement (hereinafter the “Agreement”) between you and the Company. They apply in full force as if they were in writing. If you do not agree to these Terms you should not use the Website. You must be eighteen or over to accept these Terms. By agreeing to these Terms, you represent and warrant that you have the authority, right and capacity to enter into this Agreement and to abide by all of the Terms of Use of the Agreement.

2.Intellectual Property Rights

2.1 The Website is intellectual property of the Company according to the applicable Greek and European intellectual property laws as well as to international conventions signed by Greece.

2.2 The Company owns exclusively any intellectual property rights on the design, source code and the entire content of the Website (including but not limited to images, layout, graphics, photographs, texts, articles, course materials and any other files of the Website) either directly as creator or indirectly, licensed by the respective creators. You agree that any content of the Website, as described above, shall not be, indicatively and non-exclusively, copied, reproduced, modified, recorded, published, distributed or exploited by any means. You are not authorized to modify, adapt, disassemble, or decompile the Website’s software by any means.

2.3 Regarding on-line courses, recording any content thereof, including but not limited to lectures, lecture notes, texts, materials, syllabi, study guides, bibliographies, diagrams, images, videos, multimedia presentations, or any possible combination thereof, by any means is strictly prohibited. The Company owns any intellectual property rights on all course materials. The Company grants a time-limited access license to all these materials on a fee basis. You may only download the materials that are explicitly available to download (e.g. pdf files, PowerPoint presentations etc.) but these materials are intended solely for private and non-commercial use and shall not be distributed, sold or otherwise made available to third parties without prior written permission of the Company. Access to these materials shall not, in any event, entail transfer or licensing of intellectual property rights.

2.4 Any trademarks, brand names, and logos appearing on the Website are either registered trademarks of the Company or by third parties. They enjoy protection under the Greek and European applicable laws and under international conventions and treaties. In any event, the use of these trademarks, brand names, and logos without a license is absolutely prohibited.

2.5 Violation of the above-mentioned terms by any means shall draw the subsequent penalties and liability foreseen by applicable laws. The Company reserves the right to terminate these Terms and deny you access to all the materials of this Website in case of suspicion of a violation or an actual violation of this Article’s terms.

3.Processing of Personal Data

The processing of personal data is carried out in accordance with the Privacy Notice and Cookies Notice.

4.Security and confidentiality

4.1 The Company recognizes the importance of security of personal data and electronic transactions. To this end, the Company and its vendors implement all the necessary measures, using the most up-to-date and advanced methods, to ensure maximum security and guarantee a secure transaction environment.

4.2 All information related to transactions and personal data is confidential. All information submitted by the user is confidential and the Company and its vendors have implemented all necessary measures to use them only to the extend where this is necessary in the context of the provided services.

5.Account registration

5.1 The Website enables user registration. To create an account, we ask you to fill in your personal information. By concluding the registration, you receive a confirmation email to the email address indicated. Once you register for an account, you can log-in by entering your e-mail and password and make a purchase as a returning customer. If you want to delete your account, please contact us at [email protected] .

5.2 You are personally and solely liable for all actions taking place via your account and for your proper log-out after the end of each use of the Website’s services. You are obliged to immediately inform the Company in case you become aware of any unauthorized use of your account or any possible security violation. The Company is not liable for any damage caused to users who fail to comply with the present condition.

6.Purchase of Online Courses

6.1 Purchase. If you wish to purchase an offered course, you have to enroll and fill in a form with all the information requested. By placing your order, you give an indication of wishes to enter into a binding contract with us. You will receive an automated e-mail confirming your automatic account registration and the receipt of the order. In case there is a pending issue in your order, you will receive a relevant e-mail or we will contact you on the phone number indicated. When you purchase a course, we grant you a time-limited, non-transferable, access license to all course materials.

6.2 Contract information – Fees. We provide you with clear, correct and understandable information about our services before you conclude the transaction (e.g. nature of the course, course navigation, addressees, time limits for completion, accreditation etc.) and the total fees you have to pay, inclusive of all applicable taxes (VAT). The Company reserves the right to adjust the fees at its own discretion. In case we change the fees, the new fee does not have a retroactive effect for previous orders before this change. Although we make any possible effort to accurately list all data, we cannot exclude the possibility of typos in features and fees of our products/services.

6.3 Payment methods. The Company offers the following payment options:

(a) Direct bank transfer
You may make your payment directly into our bank account. Please use your Order ID as the payment reference. Your order will be pending until full payment.
IBAN: GR4001401430143002002022902

(b) Payment by credit card
We accept the following cards: Visa, Mastercard credit cards, ………… All card payments are processed by the electronic payment platform of “Alpha Commerce” of Alpha Bank. For Credit card purchases, you will fill in your credit card number, expiration date and security code. The Company does not keep or store credit card details for reasons of maximum security. Thus, you need to re-enter your credit card information for every purchase you make.

(c) PayPal payment
If you choose PayPal payment, you are transferred to PayPal online environment and you complete the payment through your PayPal account. PayPal payment process is fully automated.

6.4 Payment by installments. The Company offers payment by installments. The information section of each online course provides more details about payment by installments (e.g. number of installments available, exact amount of each installment, deadlines etc.).

6.5 Cancellation and Refund Policy

6.5.1 According to consumer protection law, you have the right to withdraw from a contract within 14 days (“Cooling off period”) without any justification. However, due to the nature of the online courses (digital content) the cooling off period, expires 14 days after the conclusion of the purchase OR when you gain access to the content for the first time, whichever is sooner. “Gaining access to the content” shall mean the moment you login and have access to the course materials. Before you gain access, namely at the beginning of the performance of the contract, you acknowledge and consent that you lose the right to withdraw from the contract by ticking the specific checkbox.

6.5.2 To exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract by an unequivocal statement via email at [email protected], via telephone at +30 210 901 82 88, or via a letter sent by post (address: 26 Sostratou Str., 11743, Neos Kosmos, Athens, Greece).

6.5.3 Effects of withdrawal. If you withdraw from this contract, we shall reimburse to you all payments received from you within 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise.

6.6 Time limit for the completion of courses. All Courses offer a limited period of access to the course materials within which you have to complete the course. If you fail to complete the course within the foreseen period, we do not offer any extension.

6.7 Final exam. The completion of the course presupposes that you will pass the final exam of the course. Certain score requirements will be set out for each course. Thus, the purchase of the course does not automatically guarantee that you will pass the course. If you fail in the final exam, you have the right to repeat it.

6.8 Diploma. By the completion of courses, you obtain a fully accredited Professional Diploma. You will receive your diploma directly online through our platform. The Company will make every possible effort to make your certificate available online within 30 days of passing the final exam.

7.Platform updates

We may occasionally update the software programs and systems of our platform. In such a case, we will make every possible effort to finish as soon as possible. If you are denied access to our platform solely by reason of these updates for longer than 7 days straight, you should contact us at [email protected] and we may extend the period for completion of the course, accordingly.

8.No warranty

8.1 The content of the Website is offered ‘as is’, with no guarantee, explicit or implied, of any kind in relation to its commercial use or its suitability for any specific purpose.

8.2 No explicit guarantee is given that the pages, services, features, options and contents of the Website will be provided without interruption or errors, or that any errors will be corrected. Despite our efforts, there is no guarantee that the Website does not contain any harmful content.

9.Restriction of Liability

9.1 Given the nature and volume of the information on the Internet, under no circumstances, including that of negligence, shall we or our representatives be held liable for any form of loss or damage sustained by the user of the services, options and content of the Website, use of which he/she makes entirely and solely at his/her own initiative and responsibility.

9.2 Although we aim to meet the highest industry standards through our services, neither we nor our partners shall be held liable for any inaccuracy or misleading information provided on our Website or course materials.

9.3 The Company shall not be held liable and is not bound by erroneous data entries to its Website.

10.Links to third Party Websites

10.1 The Website may contain links or hyperlinks to other websites, which are controlled by third parties. Under no circumstances, shall we or our representatives be held liable for the content of such websites, nor for any financial or other form of loss or damage suffered by a viewer visiting such sites. Under no circumstances shall we or our representatives guarantee that these links will operate without interruption.

10.2 These external links are indicative and not exclusive. We reserve the right to remove or add links without notice, and to change the content of the Website at any time. The user acknowledges that under no circumstances shall we or our representatives be held liable for the content of the links or hyperlinks it contains, the services/products they may offer or the advertisements they may display.


11.1 You are liable towards us and our partners for any damage caused as a result of illegal or harmful use of the Website from your side, as well as for the illicit use of the services provided by the Website or any use in a manner that does not comply with the present Terms.

11.2 You agree to indemnify the Company against all damages, losses, costs and expenses, including legal fees, arising out of any breach of these Terms by you or other liabilities arising out of the Website’s use.

12.Amendment of Terms & Conditions

12.1 The Company reserves the right to amend these Terms in accordance with its own needs and in compliance with the applicable laws at any time.

12.2 The Company undertakes the obligation to inform users for any modifications and changes in these terms through the Website. However, we encourage you to occasionally visit this page to get informed about any possible          change. In the event of any subsequent amendment of these Terms, your use of the Website at a future date will be taken to imply your acceptance of the new Terms.

13.Applicable Law and Jurisdiction

13.1 The above Terms, and any amendment thereof, are governed and shall be construed under and in accordance with the Greek law, European Union law and international conventions to which Greece is a signatory.

13.2 Any action arising out of or pertaining to these Terms shall be initiated and maintained in the courts of Athens, Greece.

14.Other Terms

It is agreed that all the above Terms are of equal substance. If any provision of the above is contrary to the law, it shall automatically cease to apply and shall be removed, without affecting in any way the validity of the other Terms.


Ιf you have any questions regarding the above Terms, please contact us by sending an e-mail at [email protected].

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